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Fans worldwide gasped in horror as news spread of Liam Payne’s tragic and unexpected death. The 31-year-old died from “extremely serious injuries” on Wednesday after a fall from the balcony of his third-floor hotel room. CasaSur Palermo Hotel hosted the former One Direction member as he toured Buenos Aires, Argentina. Many supporters of the music artist took to the internet to understand where Payne lost his life.

See the Buenos Aires hotel where Liam Payne was staying

A photo of an aerial view of the hotel where British singer Liam Payne died in Buenos Aires
Aerial view of CasaSur Palermo Hotel, where Liam Payne died | LUIS ROBAYO/AFP via Getty Images

CasaSur Palermo is a posh four-star hotel located on a tree-lined street in the Buenos Aires neighborhood of Palermo Hollywood. It’s surrounded by bars, art galleries, and many of the Argentina capital’s best restaurants. The hotel describes its rooms as chic and contemporary with balconies, complimentary Wi-Fi, flat-screen TVs, Nespresso machines, and minibars.

A photo of an aerial view of the poolside area of the hotel where British singer Liam Payne died in Buenos Aires
Aerial view of the poolside area of CasaSur Palermo Hotel on October 17, 2024 | LUIS ROBAYO/AFP via Getty Images

CasaSur Palermo’s suites include living rooms and whirlpool tubs. Given Payne’s celebrity status, we estimate he likely stayed in a nicer suite on the third floor, where he fell. The hotel boasts a heated outdoor pool, visible in these aerial photos showing the hip rooftop terrace with patio seating.

A photo of an aerial view of the poolside area of the hotel where British singer Liam Payne died in Buenos Aires
The poolside area of the hotel where Liam Payne died in Buenos Aires | LUIS ROBAYO/AFP via Getty Images

According to Page Six, Liam Payne had been staying in Argentina since early October. The English singer and songwriter originally visited in hopes of a reconciliation with former bandmate Niall Horan, who performed in Buenos Aires on October 2. Payne took to Snapchat before his visit, explaining, “It’s been a while since me and Niall have spoken. We’ve got a lot to talk about. And I would like to square up a couple things with the boy.” Payne elaborated that there were “no bad vibes or anything like that,” but he hoped to talk to the 31-year-old.

Crime scene workers take the body of British singer Liam Payne on a fire van from the hotel where he died
Forensic police officers arrive at the hotel | JUAN MABROMATA/AFP via Getty Images

Since his Snapchat story, fans spotted Payne with his girlfriend, Kate Cassidy, at Horan’s concert, dancing in a suite. It’s unclear whether the former One Direction pals smoothed things over. But Payne and Cassidy decided to stay a few more weeks in Argentina. His girlfriend of two years returned home to Florida two days before his fall from the balcony.

The circumstances of Liam Payne’s death

Crime scene workers take the body of British singer Liam Payne on a fire van from the hotel where he died
A forensic worker inside CasaSur Palermo Hotel where Liam Payne died on October 16, 2024 | JUAN MABROMATA/AFP via Getty Images

At the time of Payne’s death, police were already on their way to CasaSur Palermo Hotel. The hotel manager had called 911, per released phone records via Page Six, saying, “We have a guest who is [allegedly] high and drunk. And when he is conscious, he is destroying his room, and we need you to send someone, please. We need you to send someone urgently because I don’t know if his life is in danger.”

Crime scene workers take the body of British singer Liam Payne on a fire van from the hotel where he died
Forensic workers remove Liam Payne’s body from CasaSur Palermo Hotel on October 16, 2024 | LUIS ROBAYO/AFP via Getty Image

The hotel manager explained that Payne’s third-floor room had a balcony. They were “scared he might be endangering his life.” At this time, the CasaSur Palermo staff member heard a noise and found Payne’s body in the courtyard.

Fans mourn the loss of Liam Payne and light candles outside of the hotel where he died
Fans outside Casa Sur Hotel hours after Liam Payne died | LUIS ROBAYO/AFP via Getty Images; Tobias Skarlovnik/Getty Images

The Forensic Medical Corps at the Judicial Morgue reported that Payne suffered several traumas to his body, which led to external and internal bleeding. They also alleged that the “Sunshine” singer suffered a skull fracture from the fall. Although we don’t know the exact circumstances of the fall, we can assume it was either accidental or a purposeful jump.

Family, friends, and fans mourn Liam Payne’s death

Fans mourn the loss of Liam Payne and light candles outside of the hotel where he died
Fans of British singer Liam Payne light candles next to CasaSur Palermo Hotel | LUIS ROBAYO/AFP via Getty Images

Regardless, we extend our deepest condolences to Liam Payne’s family and friends. The “Night Changes” singer leaves behind a 7-year-old son, sisters, and parents, who released a statement, according to BBC: “We are heartbroken. Liam will forever live in our hearts and we’ll remember him for his kind, funny and brave soul. We are supporting each other the best we can as a family and ask for privacy and space at this awful time.”

Fans mourn the loss of Liam Payne and leave letters outside of the hotel where he died
Fans of British singer Liam Payne gather next to CasaSur Palermo Hotel | LUIS ROBAYO/AFP via Getty Images

Harry Styles’ mom, Anne Twist, posted on Instagram, captioning a photo of a heart emoji on a black background, “Just a boy …” with a broken heart emoji. Zedd, Payne’s “Get Low” collaborator, mourned his friend on X. He wrote, “RIP Liam… I can’t believe this is real… absolutely heartbreaking.”

The next morning, cameramen gather outside of the hotel where Liam Payne
Journalists outside CasaSur Palermo Hotel on October 17, 2024 | LUIS ROBAYO/AFP via Getty Images

A heartfelt Instagram friend from former British Vogue editor-in-chief Edward Enninful painted a beautiful picture of his “true friend.” He wrote on Instagram, “One of the most loyal, sensitive, dynamic, funny and unique people I ever had the good fortune to meet. True friendship is a rare gift and we hope and assume that gift will last a lifetime. Today my heart breaks for how short life can be. My thoughts are with all of Liam’s family and loved ones.”

Outside the hotel where he died in Buenos Aires, a fan holds a magazine with a photo of British singer Liam Payne as she pays tribute to him
A fan holds a magazine with a photo of British singer Liam Payne as she pays tribute to him outside CasaSur Palermo Hotel| LUIS ROBAYO/AFP via Getty Images
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Charlie Puth took to Instagram as well. The hitmaker posted, “I am in shock right now. Liam was always so kind to me. He was one of the first major artists I got to work with. I can not believe he is gone… I’m so upset right now, may he rest in peace.”

How to get help: In the U.S., call the National Suicide Prevention Lifeline at 1-800-273-8255. Or text HOME to 741-741 to speak with a trained crisis counselor at the free Crisis Text Line.